運送政策

Shipping policy

At NorthKey, every order includes tracked shipping. Shipping is free for orders within Canada.

We ship to Canada, the United States, and 235 countries worldwide.

Shipping rates and estimated delivery times (all prices in CAD):
• Canada: Free — 15–21 business days
• United States: $12.99 CAD — 12–18 business days
• International: $19.99 CAD — 12–18 business days

Delivery times are estimates and can vary during peak periods or due to carrier delays. As soon as your order ships, we'll email you the tracking number.

Duties and taxes: for Canada, all duties and import charges are covered on our end — you won't pay anything extra on delivery. For orders outside Canada, any local duties or import taxes are the customer's responsibility and are not included in our prices.

If your order hasn't arrived within the estimated timeframe, contact us at support@northkeyshop.com with your order number and we'll sort it out.