Política de reembolso

Changed your mind? You have 30 days from delivery to request a return.

• Items must be unused and in their original packaging.

• To start a return, email support@northkeyshop.com with your order number, and we'll provide the return address.

• If your lock arrives defective or damaged, email us within 30 days with photos and we'll arrange a replacement or a refund.

• Return shipping is covered by the customer, except for defective or damaged items.

Once approved, refunds are issued to the original payment method.